Posted on 10/18/2019
We’ve all had the misfortune of meeting a pushy automotive service advisor. Someone who’s not looking out for your best interest, but instead trying to sell you an expensive part that you don’t need. It can feel like a challenge to find a shop that will do quality work, but also offer transparent advice. In the process of finding this balance, it’s important to know who you’re dealing with when it comes to your Automotive Technician and Service Advisor. Who's behind the hood? By definition, Automotive Technicians are similar to Auto Mechanics. The main thing that sets the two apart is that technicians use the technology in your car to perform diagnostic analysis and then fix the issue. A mechanic’s expertise tends to revolve around the mechanical aspects of your vehicle. These days, vehicles tend to be closer to a computer on wheels, so the technical expertise of a technician can be vit ... read more