Had them do a pre-purchase inspection on a Porsche for me. I am out of state, but they were great and responsive with getting the subject vehicle in before the holidays. In short, they saved me a long distance trip for a car not worth the money the seller was asking. The inspection was more than thorough and found a number of issues not conveyed in the ad. The price of the PPI was hundreds less than some other shops and included photos, details, and other useful information. The shop called and went through the report on the phone and even told me what THEY thought the car was worth or even what they thought I could find for the asking price. In short, I was impressed and would totally use them again for a car in the Richmond area.